Store Owner Agreement

1. Platform Fees and Payments

2. Store Activity Requirements

Important Notice: Your store must maintain active transactions to remain operational.

• Stores must process at least one transaction every 30 days
• Stores will be automatically closed after 30 days of inactivity
• Closed stores must complete a new application to reactivate
• All pending transactions will be processed before closure

3. Payment Processing

• All payments are processed through Stripe
• Store owners must maintain valid Stripe accounts
• Daily automatic transfers to your nominated bank account
• Platform fees are automatically deducted
• All transactions are in Australian Dollars (AUD)

4. Store Owner Obligations

• Maintain accurate product information
• Process orders promptly
• Respond to customer inquiries within 24 hours
• Comply with Australian Consumer Law
• Keep banking and contact information updated

5. Platform Rights

We reserve the right to:

• Monitor store activity and content
• Remove inappropriate content
• Close inactive stores
• Modify platform features and services
• Adjust fee structures with 30 days notice

6. Dispute Resolution

Any disputes will be resolved according to NSW law through:

1. Direct negotiation
2. Mediation through an accredited NSW mediator
3. NSW Civil and Administrative Tribunal (if applicable)
4. Courts of New South Wales